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Privacy Policy

General information on the processing of personal data for customers and suppliers according to Articles 12 and 13 EU GDPR

  1. Who is the controller under the European General Data Protection Regulation?
TLV Euro Engineering GmbH
Daimler-Benz-Straße 16-18
74915 Waibstadt, Germany
Phone: [49]-(0)7263-9150-0
  1. Whom can I contact?

If you have any questions in connection with the personal data on this website.

E-mail:

 

  1. What do we process your data for and on what legal basis?
    (Purpose of processing)

The protection of your personal data is very important to us, therefore we process your personal data in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

We process contact data of business partners (customers and suppliers) in the BtoB area.

Personal data (such as name, company telephone numbers, company e-mail addresses) are processed by us to fulfill contractual obligations in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR. This includes in particular:

  • Customers
    • Processing of inquiries
    • Customer administration
    • Execution of customer orders
      • Deadline monitoring
      • Billing
      • Payment transactions
    • Performance of training courses
      • Invitation
      • Booking of accommodations
      • Certificates of participation
    • Service processing
  • Suppliers
    • Inquiries
    • Processing of quotations and orders
    • Purchasing of goods
    • Payment transactions
    • Complaints processing

In addition, we process data to protect our legitimate interests Art. 6 para. 1 sentence 1 lit. f) GDPR,

  • to assert legal claims including collection and defence in legal disputes;
  • complaints processing;
  • for establishing contact with you if a long-term business relationship with you and your employer exists or is being sought;
  • for compliance with more extensive legal regulations;
  • for advertising, as long as you have not objected to the use of your data;
  • for the purpose of compiling statistics to improve products and services;
  • for the purpose of supplier development and evaluation.

If necessary, we process data to fulfill a legal obligation Art. 6 para. 1 sentence 1 lit. c) GDPR,

  • for compliance with more extensive legal regulations.

We process your data on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR for specific purposes, in particular:

  • for sending a newsletter with offers of TLV Euro Engineering GmbH
  • market research and customer surveys
  • for the personalized use of the website and personalized offers (via cookies)
  • to support the use of the website (via cookies)
  • for analytical purposes in order to optimize our offer for you (via cookies)

A given consent can be revoked at any time. The revocation of a consent shall only be effective for the future and shall not affect the legitimacy of the data processed until the revocation.

  1. Who gets your data?
    (Recipients or categories of recipients to whom the data are disclosed.)

Within the scope of the data processing mentioned above and the respective legal basis mentioned (execution of contract, legitimate interest, with consent or due to legal processing obligations), your data may be passed on to the following categories of recipients:

  • Within our company, the departments and divisions shall receive personal data that need such data to fulfill the aforementioned purposes;
  • TLV Head Office and Factory, Kakogawa City, Japan;
  • Contractual partners (e.g. suppliers of products and systems, forwarding agents);
  • Other service providers, e.g. banks, provision of the website, newsletter dispatch;
  • Where appropriate, governmental bodies and authorities in the context of investigative activities.

Transmission of data to third countries

  • Transmission to third countries within the group of companies
    Insofar as the transmission of your personal data within the group of companies for internal administrative purposes (handling of organizational as well as business processes) including the processing of any customer or supplier data is not based on legitimate interests, the processing shall be based on agreements concluded within the group of companies.
  • Customer and supplier data is mainly processed in the ERP system, whose server is physically located in the European Union, but is administered and evaluated by TLV Head Office, Kakogawa City, Japan.
  1. How long will your data be stored?
    (Retention period of personal data)

Your personal data will be deleted as soon as they are no longer required for the above-mentioned purposes. If necessary, however, we may have to continue to store your data until the expiry of the retention obligations and periods stipulated by the legislator or supervisory authorities, which may result from the German Commercial Code, the German Fiscal Code and the Money Laundering Act, and which generally amount to 6 to 10 years.

For the personal data collected within the framework of the use of the website, the storage times mentioned below under the item website shall apply.

  1. What data protection rights do you have?

For TLV Euro Engineering GmbH it is an important concern that our processing procedures are transparent and fair. It is therefore important to us that, in addition to the right to object, data subjects may exercise the following rights if the respective legal requirements are met:

  • Right of access, Art. 15 GDPR
  • Right to rectification, Art. 16 GDPR
  • Right to erasure (”right to be forgotten”), Art. 17 GDPR
  • Right to restriction of processing, Art. 18 GDPR
  • Right to data portability, Art. 20 GDPR
  • Right to object, Art. 21 GDPR

To exercise your right, you can send an e-mail to

For identification purposes we ask you to provide the following information:

  • Name
  • Postal address
  • E-mail address and optionally: customer / supplier number

To be able to process your request, as well as for identification purposes, we would like to point out that we will process your personal data in accordance with Art. 6 para. 1 lit. c GDPR.

In addition, you have the right in accordance with Art. 77 GDPR to complain to a supervisory authority if you believe that the processing of your personal data by us violates the EU GDPR.

The competent supervisory authority is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart
  1. How can you revoke your consent?

If you have given us consent to process your personal data, we hereby inform you that you can revoke this consent at any time.

If you have given your consent on this website, please visit the page on which you originally gave your consent to revoke it in the settings.

If you have given us your consent for the newsletter, you can revoke it using the ”Unsubscribe” link in the newsletter itself.

In all other cases or if you have problems to revoke your consent on this website, you can contact the data protection officer via the above-mentioned e-mail address.

Please note that your revoked consent is only effective for the future and does not affect the legitimacy of the processing in the past. In some cases, despite your revocation, we shall be entitled to process your personal data on another legal basis - for example, to fulfill a contract.

  1. Which data do we process when you visit our website?

8.1. Provision of the website and creation of logfiles

  • What do we process your data for and on what legal basis?

The temporary storage of your personal data (e.g. IP address) by us is necessary to enable the website to be delivered to your computer. For this purpose your personal data must be stored for the duration of the session.

Your personal data is stored in log files to ensure the functionality of the website. In addition, your personal data serves to optimize the website and to ensure the security of our information technology systems. Your personal data will not be processed in any other way.

The legal basis for the processing of your personal data in the context of providing the website and creating log files is Art. 6 para. 1 lit. f EU GDPR.

  • How long will your data be stored? (Retention period of personal data)

Your personal data will be deleted as soon as they are no longer required for the purpose of their collection. In the case of collection of your personal data for the purpose of providing the website, this is done as soon as you have left the website.

  • What data protection rights do you have?

The collection of your personal data for the provision of the website and the storage of your personal data in log files is absolutely necessary for the operation of the website. Therefore you have no possibility to object.

8.2. Contact form and e-mail contact

  • What do we process your data for and on what legal basis?

The purpose of processing your personal data in the event of establishing contact is solely to process your request. We would like to point out that we cannot guarantee the confidentiality of unencrypted e-mails. If you wish to send us sensitive information, we recommend that you use encrypted e-mail communication or contact us by telephone or post.

The legal basis for the processing of your personal data transmitted in the course of establishing contact is Art. 6 para. 1 lit. f EU GDPR. If the purpose of establishing contact is to conclude a contract, Art. 6 para. 1 lit. b EU GDPR shall be an additional legal basis for the processing of your personal data.

  • How long will your data be stored? (Retention period of personal data)

Your personal data will be deleted as soon as they are no longer required for the purpose of their collection. In the event of personal data sent in the context of establishing contact, such data will be deleted when your request has been processed and if legal storage periods do not prevent a deletion.

  • What data protection rights do you have?

You have the possibility at any time to object to the processing of your personal data in the context of establishing contact in the future. In this case, however, we cannot process your request further. In this case, all personal data stored in the course of establishing contact will be deleted, unless legal retention periods prevent such deletion.

8.3. Google Analytics

  • What do we process your data for and on what legal basis?

This website uses Google Analytics, the web analysis service of Google Inc. (hereinafter ”Google”). Google Analytics uses so-called ”cookies”, which are text files placed on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will previously reduce your IP address within member states of the European Union or in other states party to the Convention on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and reduced there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and Internet use. The IP address transmitted by your Internet browser in the context of Google Analytics will not be merged with other Google data.

The processing of your personal data enables us to analyze your usage behavior. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. The anonymization of your IP address shall be sufficient to take into account your interest in the protection of personal data.

The legal basis for the processing of your personal data shall be Art. 6 para. 1 lit. f EU GDPR.

  • How long will your data be stored?

Your personal data will be deleted as soon as they are no longer required for our aforementioned purposes. In our case, this is will be after 12 months.

  • What data protection rights do you have?

If you do not want your data to be collected by Google Analytics, you can install the browser add-on to deactivate Google Analytics. This add-on instructs the JavaScript of Google Analytics (ga.js, analytics.js and dc.js) executed on websites to not allow the sending of information to Google Analytics.

If you want to deactivate Google Analytics, go to this page and install the Google Analytics deactivation add-on for your web browser. For detailed information on installing and uninstalling the add-on, please refer to the relevant help resources for your Internet browser.

Browser and operating system updates may cause the deactivation add-on to no longer work as intended. More information about managing add-ons for Chrome is available here. If you are not using Chrome, check directly with the manufacturer of your Internet browser to see if add-ons work properly in the browser version you are using.

The latest versions of Internet Explorer occasionally load the add-on to disable Google Analytics after data have been sent to Google Analytics. Therefore, if you use Internet Explorer, the add-on will install cookies on your computer. These cookies ensure that any data collected is immediately deleted from the server that collected the data. Make sure that third-party cookies are not disabled for Internet Explorer. If you delete your cookies, the add-on will reset these cookies within a short period of time to ensure that your Google Analytics browser add-on will continue to work properly.

The browser add-on for deactivating Google Analytics does not prevent data from being sent to the website or to other web analysis services.

For more information on terms of use and privacy, please visit
http://www.google.com/analytics/terms/gb.html or http://www.google.com/analytics/terms/gb.html

IP anonymization is activated on this website.

8.4. Salesforce Pardot

  • What do we process your data for and on what legal basis?

We use the Pardot Marketing Automation System (”Pardot MAS”) by PardotLLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA (”Pardot“). Pardot is a Salesforce software module for recording and evaluating the use of a website by website visitors. Personal data provided voluntarily is first stored in Pardot and then processed with the Salesforce CRM system for the purpose of establishing contact and/or sending information. Salesforce does not store IP addresses, but uses the individual mapping characteristics ”unique visitor ID” and ”unique identifier“. Conclusions about you personally are not possible.

When you visit our website, Pardot MAS records your click path and creates an individual user profile using a pseudonym. For this purpose, cookies are used which allow recognition of your browser. The cookies set are a ”Visitor Cookie” and a ”Pardot App Session 5 Cookie“. An identification number is generated via the ”Visitor Cookie”, which is used to recognize the browser of the website visitor. The identification number is a generated numerical code that has no meaning outside Pardot Services. The ”Pardot App Session Cookie” is only set when a customer logs in to the Pardot App as a user. All cookies only receive the generated number code.

E-mails that are sent with the help of Pardot use tracking technologies. We use this information to find out which topics are of interest to you by tracking whether our e-mails are opened and which links you click on. We then use this information to improve the e-mails we send you and the services we provide.

The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f EU GDPR.

  • How long will your data be stored?

Your personal data will be deleted as soon as they are no longer required for our aforementioned purposes. In our case, this is will be after 12 months.

  • What data protection rights do you have?

If you do not want your data to be used for the creation of pseudonymized user profiles, you can deactivate this function at any time by configuring your Internet browser so that cookies from the domain ”pardot.com” are not accepted. You can deactivate the storage of cookies in your browser settings. However, this may lead to certain limitations in the functions and user-friendliness of our offer.

For more information about Salesforce's privacy policy, see:
https://www.salesforce.com/company/legal/

8.5. Google Maps

  • What do we process your data for and on what legal basis?

Our website uses the map service Google Maps by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (”Google”). In order for the Google map material we use to be integrated and displayed in your web browser, your web browser must connect to a Google server, which may also be located in the USA, when you access the contact page. In the event that personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield. Google thereby receives the information that the contact page of our website was called up from the IP address of your device.

The use of Google Maps is in the interest of an attractive presentation of our online offers and easy findability of the locations we have indicated on the website.

The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f EU GDPR.

  • How long will your data be stored?

Your personal data will be deleted as soon as they are no longer required for our aforementioned purposes. In our case, this is will be after 12 months.

  • What data protection rights do you have?

You can object to this data collection towards Google.

For more information, please see Google's privacy policy at https://policies.google.com/privacy and the additional terms of use for Google Maps at https://www.google.com/intl/en_US/help/terms_maps/ . An opt-out of the service can be made under Opt-Out: https://adssettings.google.com/authenticated.

8.6. Social media plug-ins

YouTube

  • What do we process your data for and on what legal basis?

The processing of your personal data by YouTube serves the purpose of an appealing, uniform presentation of video content on our website, independent of your terminal device.

  • How long will your data be stored?

We use YouTube videos in enhanced privacy mode. This mode has the effect that no further information about the visitor is stored on our website beyond the integration. Your personal data will therefore be deleted as soon as they are no longer required for the purpose of their collection. This is the case at the latest after the end of your visit to our website.

  • What data protection rights do you have?

The processing of your personal data, which are processed for the integration of YouTube videos, is mandatory. Therefore you have no possibility to object.

Facebook

  • What do we process your data for and on what legal basis?

Our website contains functions of the social network Facebook (so-called plug-ins). These plug-ins are operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (”Facebook”). Controller for the data protection compliant operation of the plug-ins is therefore exclusively Facebook.

The legal basis for the data processing described above, insofar as we are responsible for it, is Art. 6 para. 1 lit. f) GDPR (weighing of interests on the basis of our legitimate interest in being able to make our contents accessible to a larger group of users).

For the purpose and scope of data collection by Facebook and the further processing and use of your data there, as well as your rights and setting options for the protection of your privacy, please refer to the Facebook privacy information (https://en-gb.facebook.com/privacy/explanation).

  • How long will your data be stored?

For efficient processing of messages from Facebook users, these messages, as well as the master data of the corresponding profile, are also processed outside the TLV Facebook page in systems for which TLV is responsible. The data will be deleted after 6 months;

For information on data deletion and storage period of Facebook, please go to: https://en-gb.facebook.com/about/privacy/update
(section ”Data storage, deactivation and deletion of accounts“)

Data Protection Officer of Facebook Ireland Ltd.
https://www.facebook.com/help/contact/540977946302970

  • What data protection rights do you have?

If the plug-in is activated when you visit the website, your browser will establish a direct connection with the Facebook servers, whereby the content of the plug-in (e.g. ”Like” or ”Share” button) is transmitted to your browser and integrated into our website. Through this, the information that you have visited our website is forwarded to Facebook. If you are logged in to Facebook via your personal user account while visiting our website, Facebook can allocate the website visit to this account. Through interaction with plug-ins, e.g. by clicking the ”Like” button or leaving a comment, the corresponding information is collected directly by Facebook and stored there. If you want to prevent this, you must log out of your Facebook account before activating plug-ins.

Other social media features

At different places on our website we offer functionalities of social networks. These include, among others:

  • Forwarding and recommendation functions for TLV content (e.g. Share and Like buttons)

This means that the social bookmarks (buttons) are included as links. By clicking on the buttons, you will be redirected to our page at the respective providers, i.e. your information, e.g. URL, is only transferred to the respective provider when you click on it for the first time and are redirected.

The so-called ”Social Login” is a supplement to the conventional login to our online offers.

On our website we use the following social media plug-ins with this so-called two-click solution:

  • LinkedIn and Xing
 

8.7. Overview of the cookies used

 

In the operation of this website we use different cookies, as described above. The table below provides a clear list of the cookies used.

 

1. Technically necessary cookies

 

2. Tracking cookies


For applicants:

General information on the processing of personal data for applicants according to Articles 12 and 13 EU GDPR

  1. Who is the controller under the European General Data Protection Regulation?
TLV Euro Engineering GmbH
Daimler-Benz-Straße 16-18
74915 Waibstadt, Germany
Phone: [49]-(0)7263-9150-0
  1. Whom can I contact?

If you have any questions in connection with the personal data on this website.

Data protection officer:

  1. What do we process your data for and on what legal basis?
    (Purpose of processing)

During the application procedure, the following personal data types/categories are processed within the scope of Art. 6 para. 1 lit. b) GDPR in conjunction with Art. 26 para. 1 Federal Data Protection Act:

  • Applicant master data (form of address, last name, first name, date of birth, address)
  • Application data (curriculum vitae, certificates, assessment)
  • Communication data (telephone number, e-mail address, IP address)

As part of your application, you must provide the personal data required for the application procedure and the assessment of suitability. Without this data, we will not be able to carry out the application procedure and make a decision on whether to establish an employment relationship.

These data are processed [stored, evaluated, edited or forwarded internally] exclusively within the scope of your application. They are only accessible to employees of the human resources department and the persons responsible for selection.

The data processing serves to carry out the application procedure and to assess the extent to which a candidate is suitable for the position in question. As a result, it is necessary to process your applicant data in order to be able to decide whether to establish an employment relationship.

Your application data will be treated confidentially at all times. We will only pass on your personal data to third parties if this is necessary to establish and/or implement the employment relationship or if we are obliged to do so by law. Should we wish to process your personal data for a purpose not mentioned above, we will inform you of this beforehand.

  1. Who gets your data?
    (Recipients or categories of recipients to whom the data are disclosed.)

Within the company, only those persons and positions (e.g. specialist departments) receive your personal data who need them to make a hiring decision and to fulfill our contractual and legal obligations.

Depending on the position, all or part of the application information may be sent to TLV Head Office and Factory, Kakogawa City, Japan for review.

In the case of employment, the necessary data is passed on to the social insurance agencies, banks, payroll office, tax advisers.

 

Transmission of data to third countries

Transmission to third countries within the group of companies

Insofar as the transmission of your personal data within the group of companies for internal administrative purposes (handling of organizational as well as business processes) including the processing of any applicant and employee data is not based on legitimate interests, the processing shall be based on agreements concluded within the group of companies.

Customer and supplier data is mainly processed in the ERP system, whose server is physically located in the European Union, but is administered and evaluated by TLV Head Office, Kakogawa City, Japan.

  1. How long will your data be stored?
    (Retention period of personal data)

If you take up a job with TLV Euro Engineering GmbH, your personal data, or an excerpt thereof, will be added to your personnel file.

If you have applied but received a negative reply, your details will be stored at GBS for 6 months after the application process is completed and then deleted (profile and application). This does not apply if statutory provisions oppose a deletion, the further storage is necessary for the purpose of evidence or you expressly consented to a longer storage. There will be no notification about the deletion of the data.

For the personal data collected within the framework of the use of the website, the storage times mentioned below under the item website shall apply.

  1. What data protection rights do you have?

For TLV Euro Engineering GmbH it is an important concern that our processing procedures are transparent and fair. It is therefore important to us that, in addition to the right to object, data subjects may exercise the following rights if the respective legal requirements are met:

  • Right of access, Art. 15 GDPR
  • Right to rectification, Art. 16 GDPR
  • Right to erasure (”right to be forgotten”), Art. 17 GDPR
  • Right to restriction of processing, Art. 18 GDPR
  • Right to data portability, Art. 20 GDPR
  • Right to object, Art. 21 GDPR

To exercise your right, you can send an e-mail to:

The data protection officer:

For identification purposes we ask you to provide the following information:

  • Name
  • Postal address
  • Optional e-mail address

To be able to process your application, as well as for identification purposes, we would like to point out that we will process your personal data in accordance with Art. 6 para. 1 lit. c GDPR.

In addition, you have the right in accordance with Art. 77 GDPR to complain to a supervisory authority if you believe that the processing of your personal data by us violates the EU GDPR.

The competent supervisory authority is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart

For employees:

General information on the processing of personal data for employees according to Articles 12 and 13 EU GDPR

  1. Who is the controller under the European General Data Protection Regulation?
TLV Euro Engineering GmbH
Daimler-Benz-Straße 16-18
74915 Waibstadt, Germany
Phone: [49]-(0)7263-9150-0
  1. Whom can I contact?

If you have any questions in connection with the personal data on this website.

Data protection officer:

  1. What do we process your data for and on what legal basis?
    (Purpose of processing)

During the employment relationship, the following personal data types/categories are processed within the scope of Art. 6 para. 1 lit. b) GDPR in conjunction with Art. 26 para. 1 Federal Data Protection Act:

  • Employee master data (form of address, last name, first name, date of birth, address, bank details, social security data, religious affiliation)
  • Employee data (curriculum vitae, certificates, assessment)
  • Communication data (telephone number, e-mail address, IP address)
  • Sick leave
  • Data on health status, if applicable

As part of your employment, you must provide the personal data necessary to carry out the employment relationship and the suitability assessment. Without this data we will not be able to start or continue the employment relationship.

These data are processed [stored, evaluated, edited or forwarded internally] exclusively within the scope of your activity. They are only accessible to employees of the human resources department and the responsible persons.

Your personnel data will be treated confidentially at all times. We will only pass on your personal data to third parties if this is necessary to establish and/or implement the employment relationship or if we are obliged to do so by law. Should we wish to process your personal data for a purpose not mentioned above, we will inform you of this beforehand.

  1. Who gets your data?
    (Recipients or categories of recipients to whom the data are disclosed.)

Within the company, only those persons and positions (e.g. specialist departments) receive your personal data who need them to make a hiring decision and to fulfill our contractual and legal obligations.

Depending on the position, all or part of the data may be sent to TLV Head Office and Factory, Kakogawa City, Japan for review.

 

Transmission of data to third countries

Transmission to third countries within the group of companies

Insofar as the transmission of your personal data within the group of companies for internal administrative purposes (handling of organizational as well as business processes) including the processing of any applicant and employee data is not based on legitimate interests, the processing shall be based on agreements concluded within the group of companies.

Transfer to external bodies

In the case of employment, the necessary data is passed on to the social insurance agencies, banks, payroll office, tax advisers.

  1. How long will your data be stored?
    (Retention period of personal data)

If you take up a job with TLV Euro Engineering GmbH, your personal data, or an excerpt thereof, will be added to your personnel file.

The data are processed until the end of the employment relationship and the obligations arising therefrom. After expiry of the further legal requirements

resulting from the employment relationship, the data will be deleted in each case.

 

  1. What data protection rights do you have?

For TLV Euro Engineering GmbH it is an important concern that our processing procedures are transparent and fair. It is therefore important to us that, in addition to the right to object, data subjects may exercise the following rights if the respective legal requirements are met:

  • Right of access, Art. 15 GDPR
  • Right to rectification, Art. 16 GDPR
  • Right to erasure (”right to be forgotten”), Art. 17 GDPR
  • Right to restriction of processing, Art. 18 GDPR
  • Right to data portability, Art. 20 GDPR
  • Right to object, Art. 21 GDPR

To exercise your right, you can send an e-mail to:

The data protection officer:

For identification purposes we ask you to provide the following information:

  • Name
  • Postal address
  • Optional e-mail address

To be able to process your application, as well as for identification purposes, we would like to point out that we will process your personal data in accordance with Art. 6 para. 1 lit. c GDPR.

In addition, you have the right in accordance with Art. 77 GDPR to complain to a supervisoryauthority if you believe that the processing of your personal data by us violates the EU GDPR.

The competent supervisory authority is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart